Short Pump Town Center hours are:
Monday - Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 6:00 PM
Hours may be different due to COVID, please refer to our Visit page for accurate information.
Short Pump Town Center’s phone number is (804) 364-9500.
Short Pump Town Center’s address is 11800 West Broad Street, Richmond, VA 23233. You can find directions to the mall here.
To access Short Pump Town Center’s free WiFi, look for the WiFi network called “.ShortPumpTownCenterGuest”. This will grant you free access to the mall’s WiFi network.
You can view the map of Short Pump Town Center on our interactive map page.
Yes, Short Pump Town Center allows dog owners to bring their well-behaved dogs to the common areas of the mall. Pet policies vary by store/restaurant, please check with each retailer/restaurant to confirm whether or not dogs are allowed. See more on our pet policy
Yes, guests are welcome to walk at Short Pump Town Center before opening every day.
All events within Short Pump Town Center can be found on our Events page. Short Pump Town Center offers happenings, events and activities for every guest to enjoy!
All job openings at Short Pump Town Center can be found on our Jobs page. You will find a list of available positions at Short Pump Town Center with descriptions of the job and how to apply. You can also fill out a form to inquire about job opportunities at the mall.
Short Pump Town Center is approximately 15 miles from downtown Richmond. Get driving directions here.
Parking is free for guests and employees at Short Pump Town Center. There are 5 main lots available for convenient parking.
Short Pump Town Center employees are asked to park beyond the yellow line.
Short Pump Town Center does not have electric car charging stations at this time.
There are restrooms on all levels of Short Pump Town Center:
You can see a more detailed view of our restroom locations using our interactive directory and map of Short Pump Town Center.
The family restrooms at Short Pump Town Center are located on the lower level between Pandora and Sunglass Hut and in the Pal’s Clubhouse near L.L. Bean.
The Baby Care lounges at Short Pump Town Center are located across from the family restrooms at both the lower level between Pandora and Sunglass Hut and in the Pal’s Clubhouse near L.L. Bean.
Seating is available throughout Short Pump Town Center. You can find featured seating in the pavilions in the Main Plaza as well as the firepit near Cheesecake Factory and the Fireplace near Dick’s Sporting Goods at Restaurant Row.
To contact Short Pump Town Center mall security, please call 804-364-9502.
Short Pump Town Center’s lost and found is located at Security. Please call 804-364-9502 during mall operating hours for more information.
Yes, wheelchairs are available at Short Pump Town Center. Please call Short Pump Town Center security at 804-364-9502
You can find elevators at Short Pump Town Center on Level 1 near Old Navy, Pottery Barn, Soft Surroundings, and Build-A-Bear.
Short Pump Town Center offers charging available at the counter in the Pal’s Clubhouse, and also in the main Plaza Pavilions.
The ATMs at Short Pump Town Center are located between the escalators at the Main Entrance, at California Pizza Kitchen on Restaurant Row, in Guest Services, inside Capital One Café, and in the lower level restroom hallways.
Short Pump Town Center does not offer lockers at this time.
See a full list of our Short Pump Town Center’s stores and services in our Directory.
Short Pump Town Center offers a range of full service and quick service restaurants as well as snack and drink option. See the full selection on our Dining page.
Coupons, sales, and deals for Short Pump Town Center can be found on our Shopping page. You can scroll through the current offers for our wide variety of stores and restaurants.