Selling Associate at Victoria's Secret

Contact:
Joni Anderson
Phone number +1-804-364-6895

Job Opportunity at Victoria's Secret in Short Pump Town Center

Part Time
Posted Thu, Mar 25
Contact:
Joni Anderson
Phone number +1-804-364-6895

Description

The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Selling Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.

Key Responsibilities:

  • Provides customers with the perfect bra fit by asking effective questions
  • Converting returns, offers and other promotions into larger sales
  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
  • Reinforces customer buying decisions at checkout and encourages purchase of additional items
  • Recovers cash wrap selling zone and “go-backs”
  • Builds customer loyalty by opening Victoria’s Secret Angel Cards (US only) and through customer email and phone capture:
  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards
  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase

All associate roles at Victoria’s Secret are responsible for:

  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
  • Creating customer awareness of programs available to them, (i.e. Victoria’s Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable
  • Taking initiative to recover and replenish merchandise, so it is available to sell
  • Understanding and adhering to visual merchandising brand standards
  • Keeping an awareness of, and building personal capability in, loss prevention