Retail Associate (NEW STORE OPENING, FALL 2021) at Ledbury


Job Opportunity at Ledbury in Short Pump Town Center

Location pin iconLedbury
Full Time
Posted Tue, Sep 21

You're as experienced on the floor as you are with retail ops. You recognize that it's all about the customer - always keeping busy to ensure an unmatched customer experience. As an integral part of the Ledbury store team, you will help pioneer the direction of their retail operation!

The Role:

  • Greet and engage customers, ensuring all visitors feel welcome in the store
  • Actively supervise the sales floor and act as host to in-store guests
  • Provide an unmatched customer service experience - ensuring no customer leaves dissatisfied
  • Build a client base and ensure repeat shoppers
  • Run Sales Reports and communicate insights to management
  • Work one-on-one to develop genuine relationships with customers - including personal shopping, correspondence and styling
  • Carry out custom appointments, fit and measure customers
  • Maintain and contribute to merchandising and visual elements set by design/visual team
  • Respond to specific customer inquiries (phone/email/person)
  • Review customer sales orders and process returns and exchanges using inventory management software
  • Partner with Retail and Marketing team to grow local business through customer acquisition techniques, events and outreach


  • Retail experience of at least 2+ years in a fast paced environment
  • Proven record to build customer base
  • Knowledge of visual merchandising practices
  • Strong communication skills and ability to deliver and take constructive feedback
  • An entrepreneurial spirit, collaborative approach to work
  • Interest in Menswear
  • Weekend and Holiday availability and flexible schedule required