Retail Associate (NEW STORE OPENING, FALL 2021) at Ledbury

Contact:
www.ledbury.com/pages/careers

Job Opportunity at Ledbury in Short Pump Town Center

Location pin iconLedbury
Full Time
Posted Tue, Sep 21
Contact:
www.ledbury.com/pages/careers

You're as experienced on the floor as you are with retail ops. You recognize that it's all about the customer - always keeping busy to ensure an unmatched customer experience. As an integral part of the Ledbury store team, you will help pioneer the direction of their retail operation!

The Role:

  • Greet and engage customers, ensuring all visitors feel welcome in the store
  • Actively supervise the sales floor and act as host to in-store guests
  • Provide an unmatched customer service experience - ensuring no customer leaves dissatisfied
  • Build a client base and ensure repeat shoppers
  • Run Sales Reports and communicate insights to management
  • Work one-on-one to develop genuine relationships with customers - including personal shopping, correspondence and styling
  • Carry out custom appointments, fit and measure customers
  • Maintain and contribute to merchandising and visual elements set by design/visual team
  • Respond to specific customer inquiries (phone/email/person)
  • Review customer sales orders and process returns and exchanges using inventory management software
  • Partner with Retail and Marketing team to grow local business through customer acquisition techniques, events and outreach


Requirements:

  • Retail experience of at least 2+ years in a fast paced environment
  • Proven record to build customer base
  • Knowledge of visual merchandising practices
  • Strong communication skills and ability to deliver and take constructive feedback
  • An entrepreneurial spirit, collaborative approach to work
  • Interest in Menswear
  • Weekend and Holiday availability and flexible schedule required