Furniture Sales Associate at Crate & Barrel

Tanya Johnson
Phone number +1-804-364-0820

Job Opportunity at Crate & Barrel in Short Pump Town Center

Full Time
Posted Tue, Sep 28
Tanya Johnson
Phone number +1-804-364-0820

What you'll do:

  • Support and maintain store sales (including furniture and housewares products) and service goals as communicated by Assistant Store Manager or Team Leader.
  • Ensure all customers are provided gracious, quick and efficient service.
  • Promote design services to our customers in order to elevate their shopping experience and distinguish Crate and Barrel from competitors. This may include In-Store Design consultations, In-Home Design consultations, and virtual design consultations.
  • Support eCommerce through design chat, CSC training, and Centralized Design services as needed
  • Maintain awareness of all systems, products and resources while selling throughout the entire store; supporting Crate and Barrel as an evolving omni-channel business.
  • Build rapport with customers by demonstrating product knowledge and the use of strong interpersonal skills
  • Provide feedback, share observations, assessments and ongoing solutions with the Assistant Store Manager or Team Leader.
  • Communicate regularly, effectively and efficiently with all company associates and business contacts.
  • Support teamwork by assisting in training and development of associates 

What you'll bring:

  • Previous customer service experience
  • Ability to build/maintain a client base and provide creative furnishing solutions for customers' needs
  • 6+ months competitive sales or interior design service experience preferred 
  • Good reading, written and verbal language skills (English)
  • Good communication and interpersonal skills
  • Good time management and organizational skills
  • High school diploma/ GED or equivalent
  • Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist

Must be available to work a flexible schedule including weekends and holidays