FT / PT / Seasonal Sales Associates at Old Navy

Contact:
Shawn Smith
Phone number +1-804-360-2703

Job Opportunity at Old Navy in Short Pump Town Center

Full Time
Posted Tue, Oct 19
Contact:
Shawn Smith
Phone number +1-804-360-2703

In this role, you will engage and connect with customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. Your goal is to bring the brand to life for our customers while building brand loyalty and delivering with productivity.

what you'll do

  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

who you are

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training